- What is the maximum file size?
- The practical limit is about 5 GB — this is Cloudflare R2's single-PUT request size cap, and File Shuttle currently uploads via a single PUT (multipart upload would be needed to reach R2's 5 TB object ceiling). In daily use, files from hundreds of megabytes up to a few gigabytes transfer fine. Speed depends on your network bandwidth and latency to Cloudflare's edge.
- How long are files stored?
- File metadata (code-to-key mapping) is stored in KV with a 24-hour TTL and expires automatically. After expiry, the pickup code stops working and the file becomes inaccessible. The R2 object itself isn't auto-deleted, but without a valid code pointing to it, it's effectively unreachable.
- Can someone guess my pickup code and access my file?
- The code uses 4 characters from a 32-character set (A-H, J-N, P-Z, 2-9 — excluding confusable I, 1, O, 0), giving 32⁴ = 1,048,576 possible combinations. The system checks for collisions in KV with up to 5 retries. There is no rate-limiting or brute-force protection, so theoretical enumeration is possible — but the 24-hour TTL and one-time-use nature keep practical risk low.
- Is it end-to-end encrypted?
- No. Files are stored in plaintext on Cloudflare R2. Transport is encrypted via HTTPS (TLS), but the server can access file contents. For highly sensitive files, encrypt them first with 7-Zip or VeraCrypt before uploading.
- Is it free? Are there usage limits?
- Completely free, no account required. There are no daily upload limits or file count restrictions. This is a free service maintained by ShuttleLab.
- How many times can a pickup code be used to download?
- There is no download count limit. Anyone with the code can download multiple times within the 24-hour window before expiry. Once the code expires, it stops working.
- Can I delete a file manually before it expires?
- Manual deletion is not currently supported. Files expire automatically after 24 hours. If you need to destroy a file immediately, contact [email protected] for manual removal.
- What affects upload and download speed?
- Speed depends primarily on your network bandwidth and latency to Cloudflare's edge nodes. Files upload directly to Cloudflare R2, and downloads use presigned URLs that connect straight to R2 — no relay through our servers. Cloudflare's global CDN typically delivers fast downloads.
- Are there file type restrictions?
- No file type restrictions. Any file type can be uploaded and downloaded — PDFs, videos, installers, archives, images, and more. The system sets the Content-Type based on the MIME type of your uploaded file.
- Where are the servers? Which country stores my data?
- Files are stored in Cloudflare R2, Cloudflare's object storage service. Data is distributed across their global edge network. Cloudflare stores and retrieves data from the nearest edge node by default — not tied to a specific country. Exact data residency depends on Cloudflare's global infrastructure.